Glovve Portal LLP

I was deceived by Glovve packers and movers who booked local providers without my knowledge and provided a really opposite service from what they had claimed at the time of booking. The whole experience was a nightmare. I booked Glovve Packers. The person visited my place for a survey and provided a quote online. He claimed to be very professional and guaranteed that they provide the best of the best service. Little did I know then, that they would be horrible. I didn't even know that they would book some local packers like Supreme and then leave all the responsibility on my shoulders to communicate with them for anything that goes wrong after taking the full payment from me. I had a train to Delhi from Bangalore on 29th Feb evening. The Glovve person guaranteed me that their team will arrive the same day earlier in the morning and finish everything by 3PM max. I still asked him if anything could go wrong or if they won't show up etc. The person assured me and guaranteed like anything. The inevitable happened on my date on movement. No one showed up at 9AM. I called on and on, busy numbers. They said they'll come at 10AM, then 11AM, then 12AM and so on. I had to call Supreme packers over and over since they had put me in such a difficult and panic situation wherein I had to move to another city with my entire family including an infant and a dog with me. I was leaving my rented apartment on the last day of the month and was going to leave Bangalore forever. The staff at supreme packers was so chilled out and said, they'll come at 2PM or won't come at all!! I called the driver number which they had given, who started making excuses like his vehicle broke down in the morning at 10AM, after which he told me that, he went to another apartment for unloading of some stuff while putting me in such a miserable condition! I made a hundred calls to whomsoever I could. The driver arrived with his old truck at around 2:30PM after so much persuasion. I was promised the whole packing would be done by 3PM. The packing went on till 7PM, after which they asked to do the full payment in cash. I had to delay the pet taxi I had called to goto railway station for which I got charged quite well. I gave them the whole payment and even 3-4k on top it for claiming insurance for 1Lac damage. They packed the goods like anything. The senior most staff person wrapped my Yoga matt on the front of my Activa 4g scooty, I asked him to not do it, he said nothing won't happen. When I received it, it was all well torn and was of no use to me. The number plate was broken, queen bed parts were broken and chaffed, clocks glass were broken etc etc. And when I asked for the claim, they turned it completely by saying it's not for furniture at all. I wasn't surprised at all by such a remark by them. In fact, they didn't even send one of the carton box at all, along with a chair and one flower pot. They also sent someone else's heavy mattress to my place increasing my shipment weight by a large number which even caused a lot of delay in shipment. I was promised that Glovve team will come at the destination site to unpack the stuff and perform the fittings for furniture items like beds. No one literally showed up. I had to pay and get everything done from UrbanClap carpenters and plumbers ultimately which costed me 2-3k extra. Glovve has caused me such a mental harassment during the day of my movement, during the transit and at the destination site. The service is really really poor. So, I do NOT advise anyone to book at all.